Shipping policy

Last Updated: February 12, 2026

Website: https://flairpicks.co.uk

1. Order Processing Time

All orders are typically packed within 0–1 business days (Monday–Friday, excluding UK public holidays).

Orders placed before 02:00 PM (GMT) will begin processing the same business day.
Orders placed after 02:00 PM (GMT) will be processed the next business day.

Time Zone: Greenwich Mean Time (GMT)

2. Shipping Options & Delivery Times (United Kingdom)

Delivery time includes processing time + shipping transit time.

Standard Shipping (£3.99)

• Processing: 0–1 business day

• Transit: 2–4 business days

• Total Estimated Delivery Time: 2–5 business days

Express Shipping (£5.99)

• Processing: 0–1 business day

• Transit: 1–3 business days

• Total Estimated Delivery Time: 1–4 business days

Next Day Delivery (£7.99)

• Processing: Same day (before 02:00 PM GMT)

• Transit: 0–1 business day

• Total Estimated Delivery Time: 0–2 business days

Business days exclude Saturdays, Sundays, and public holidays in England and Wales.

3. Delivery Information

• Shipping costs are clearly displayed at checkout before payment.

• We use trusted courier partners for delivery.

• Delivery timeframes are estimates and may vary due to high demand periods, weather conditions, or courier delays.

• PO Boxes and offshore UK locations are not currently supported.

4. Shipping Confirmation & Tracking

Once your order is dispatched, you will receive a confirmation email with tracking information (where available).

5. Delays & Issues

If your order is delayed beyond the estimated timeframe, please contact us at:
info@flairpicks.co.uk

We aim to respond within 1 business day.

6. Do We Accept Returns?

Yes, FlairPicks accepts returns in accordance with UK consumer protection regulations.

7. Return Window (How Long Customers Have to Return Items)

Customers have 30 calendar days from the date of delivery to request a return.

If 30 days have passed since delivery, unfortunately we cannot offer a refund or exchange.

8. Condition of Returned Items

To be eligible for a return:

• Item must be unused and in the same condition that you received it

• Item must be in the original packaging

• Proof of purchase (order number or receipt) is required

• Items must not be damaged due to misuse or improper handling

We reserve the right to refuse returns that do not meet these conditions.

9. Return Shipping Costs (Who Pays for Return Shipping?)

• If the item is faulty, damaged, or incorrect, we will cover the return shipping cost.

• If the return is due to change of mind, the customer is responsible for return shipping costs.

Return shipping fees are non-refundable unless the return is due to our error.

10. How to Start a Return

To initiate a return, please contact:

info@flairpicks.co.uk
Please include your order number and reason for return.

We aim to respond within 1 business day.

11. Refund Process (How & When Refunds Are Processed)

Once your return is received and inspected:

• We will notify you via email regarding approval or rejection

• If approved, your refund will be processed within 7–10 business days

• Refunds are issued to the original payment method

• Depending on your bank or card provider, it may take additional time for the refund to appear in your account

12. Non-Returnable Items (If Applicable)

Certain items may not be eligible for return due to hygiene or safety reasons.

13. Compliance & Transparency

FlairPicks Ltd provides clear and accurate shipping costs and delivery estimates in accordance with UK consumer protection regulations and Google Merchant Center shipping requirements.

All shipping charges include any applicable handling or logistics costs. We do not add hidden shipping fees after checkout.