Privacy policy

Updated Date: 12 February 2026

1. Our Commitment to Privacy

FlairPicks Ltd is committed to protecting your personal data and complying with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

We ensure that:

  • Personal data is processed lawfully, fairly, and transparently

  • Information is collected only for legitimate business purposes

  • Data is stored securely

  • Customers can exercise their legal rights

We do not sell personal data to third parties for marketing purposes.

2. Data Controller

FlairPicks Ltd is the data controller responsible for your personal data collected via our website, checkout process, customer support, or marketing communications.

For privacy-related queries, contact:
info@flairpicks.co.uk

3. Information We Collect

We may collect the following types of information:

A. Personal Identification Information

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

B. Payment Information

  • Credit/debit card details (processed securely via encrypted payment gateways)

  • PayPal, Apple Pay, Google Pay, Shop Pay information

We do NOT store full card details on our servers.

C. Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking identifiers

4. How We Use Your Information

We use your personal data to:

  • Process and deliver orders

  • Provide customer service

  • Send order confirmations and updates

  • Prevent fraud and enhance website security

  • Improve our website and services

  • Send marketing emails (only if you opt in)

We do not misrepresent any product, pricing, or offering information.

5. Google Customer Reviews & Third-Party Services

FlairPicks participates in Google Customer Reviews.

  • Google and other third-party vendors may use cookies to display the Google Customer Reviews badge and collect feedback.

  • Third-party vendors may serve ads based on prior visits to our website.

  • Users may opt out of Google's advertising cookies via Google Ads Settings.

  • Users may also opt out of third-party interest-based advertising via the Network Advertising Initiative opt-out page.

We do not imply any special affiliation or partnership with Google beyond participation in Google Customer Reviews.

6. Cookies & Tracking Technologies

We use cookies to:

  • Enable essential website functionality

  • Improve performance and analytics

  • Provide personalised advertising (with consent)

You may control cookie preferences through your browser settings or cookie banner.

We do not use cookies for information harvesting or deceptive purposes.

7. Information Harvesting Policy

Our website is not designed to collect personal information in exchange for:

  • Free gifts

  • Prizes

  • Offers

  • eBooks

  • Surveys

  • Incentives

We only collect data necessary to process legitimate orders and provide services.

8. Data Security & SSL Encryption

All pages collecting sensitive personal information are hosted on secure servers using SSL encryption (https://).

Sensitive personal data includes:

  • Credit/debit card numbers

  • Bank account numbers

  • Financial account information

We implement appropriate technical and organisational security measures to protect against unauthorised access, misuse, or disclosure.

9. Payment Instrument Storage

If customers choose to save payment details for future purchases:

  • Explicit consent is required

  • Clear opt-in and opt-out options are provided

  • Payment information is stored securely by authorised payment processors

Customers may remove saved payment methods at any time.

Data Protection Officer (DPO) & Privacy Contact

FlairPicks Ltd is committed to protecting your personal data and respecting your privacy rights in accordance with applicable UK data protection laws, including the UK GDPR.

If you have any questions about this Privacy Policy or how we collect, use, store, or protect your personal information, you may contact our Data Protection Officer (DPO):

Data Protection Officer
FlairPicks Ltd
Email: info@flairpicks.co.uk

You may contact us to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to or restrict certain types of processing

  • Withdraw consent where processing is based on consent

We aim to respond to all legitimate data protection requests within 30 days.

10. Software & Website Integrity

FlairPicks does not:

  • Install harmful software

  • Bundle applications

  • Modify browser settings

  • Collect hidden background data

We follow clear software principles:

  • No deceptive installations

  • Clear disclosures

  • Easy removal of accounts or subscriptions

  • Transparent behaviour regarding data collection

11. False or Misleading Representation

We ensure that:

  • All product descriptions are accurate

  • Pricing is transparent

  • Material details are not omitted

  • No false claims are made about competitors or organisations

We do not falsely represent other merchants or organisations.

12. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Withdraw consent

  • Object to marketing communications

To exercise your rights, contact:
info@flairpicks.co.uk

13. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil contracts

  • Comply with legal obligations

  • Resolve disputes

  • Prevent fraud

14. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website.

Contact Information

Website Name: https://flairpicks.co.uk
Company Name: FLAIR PICKS LTD
Address: 11 Alberta Terrace, Nottingham, Nottinghamshire, NG7 6JA, United Kingdom
E-Mail: info@flairpicks.co.uk
Phone: +44 20 7459 4568
Company Number: 16227169

Customer Service Opening Hours

Monday to Friday: 9:00 AM – 5:00 PM
Saturday and Sunday: Closed
Time Zone: Greenwich Mean Time (GMT) 

Response Time: We respond within 1 business day